HOW CAN I PLACE AN ONLINE ORDER?
a) Online at www.ted.bg, 24/7, by clicking the "Add to Cart" button and following the steps until completing the order.
b) Directly by calling 0700 19 600, Monday to Friday between 08:30 and 16:30.
HOW CAN I PAY FOR AN ONLINE ORDER?
We offer various payment methods: cash on delivery; bank transfer; debit or credit card; or in installments.
SEE PAYMENT OPTIONS.
HOW CAN I CHECK THE STATUS OF MY ORDER?
The shipment confirmation email includes a tracking link to the courier’s website, where you can check the current status of your order.
If you are registered and have a Customer Account at ted.bg, go to the left menu and select “My Orders” to find the order number and its current status.
WHAT IS THE DELIVERY COST?
Delivery of products ordered from www.ted.bg is free for orders over BGN 50 and costs BGN 5 for orders under BGN 50 within Bulgaria.
MORE ABOUT DELIVERY.
WHAT IS THE DELIVERY TIME?
Deliveries are made within 10 business days if the ordered items are in stock.
If the products are not in stock, the production time is up to 20 business days.
MORE ABOUT DELIVERY.
HOW CAN I RETURN A PURCHASED PRODUCT?
You have the right to return a purchased product within 14 days from the date of receipt.
Every product to be returned must be sent to the address:
Plovdiv 4027, Golyamokonarsko Shose Blvd., TED Mattress Factory.
National phone line: 0700 19 600
RETURN INFORMATION.
TERMS & CONDITIONS.
HOW CAN I USE THE WARRANTY SERVICE?
You can submit a warranty claim in writing through one of the following methods:
WARRANTY INFORMATION.
TERMS & CONDITIONS.
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