RETURNS
You have the right to return a purchased product within 14 days from the date of delivery.
The delivery time for the products ordered is up to 20 business days after receiving the order confirmation. This period may be extended during official holidays and/or non-working days. The delivery is carried out in the method selected by you and within the specified deadlines.
*An exception to the right of withdrawal may apply if you have made a custom order for products that are not part of TED BED JSC’s standard product portfolio.
Such products include:
- single- or double-sided mattresses in non-standard sizes
- bed bases in non-standard sizes
- beds in non-standard sizes
- other products that can be ordered in custom sizes
For full details on how to exercise your right of withdrawal, please see our Terms and Conditions (Section 9).